Account Representative

4 weeks ago


Washington, Pennsylvania, United States Mariner Finance Full time

About the Role:

We are seeking a highly motivated and goal-oriented individual to join our team as an Account Representative. In this role, you will be responsible for supporting branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals.

Key Responsibilities:

  • Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
  • Process credit loan applications, analyze credit & financial information for current and potential customers.
  • Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
  • Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
  • Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
  • Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.

Requirements:

  • Minimum of one (1) year of experience in a customer service or sales position.
  • High school diploma or equivalent.
  • Reliable transportation required.
  • Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
  • Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
  • Ability to complete essential duties/functions in a timely, accurate manner.
  • Demonstrated problem-solving skills and interpersonal skills in demanding situations.

About Mariner Finance:

Mariner Finance is an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth. We offer comprehensive benefits to eligible employees, including health insurance, vision insurance, dental insurance, and more.



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