Regional Operations Manager

4 weeks ago


Sheboygan, Wisconsin, United States T Mart Full time
Regional Supervisor Job Description

Are you a seasoned restaurant operations professional looking for a new challenge? Do you have a passion for leading high-performing teams and driving business growth? We're seeking a highly motivated and experienced Regional Supervisor to join our team at T Mart, a leading Dunkin' Donuts franchisee in the Midwest.

Key Responsibilities:
  • Oversee the operations of 4-7 Dunkin' restaurants, ensuring exceptional customer service, high-quality food, and maximum profitability.
  • Recruit, train, and develop management teams, providing clear direction and recognizing individual and team contributions.
  • Coach and develop Restaurant Managers, conducting timely and accurate performance appraisals.
  • Support management teams in recruitment and training of crew members.
  • Organize and conduct weekly meetings with General Managers to communicate goals and feedback.
  • Track training and development processes, plans, and growth for all management members.
  • Guarantee that all managerial team performance is evaluated and properly praised and documented.
  • Exhibit enthusiasm for the business, take pride in delivering superior customer service, and provide role model leadership training and development for your team.
  • Report to the Operations Director and strive to create the best operating reputation.
Requirements:
  • Proven success in QSR management, with drive-thru service experience essential.
  • Prior multi-unit experience required, with retail experience considered.
  • Food service experience not required, but a plus.
What We Offer:
  • A very attractive total compensation plan, including base salary, bonus, and comprehensive benefits package.
  • Health, dental, and vision insurance, vacation time, flex spending account, 401K plans, and bonus pay.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're a motivated and experienced restaurant operations professional looking for a new challenge, please submit your application.



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