Information Services Operations Manager

4 weeks ago


Sheboygan, Wisconsin, United States Rockline Industries & Iatric Manufacturing Full time
Job Summary

Rockline Industries & Iatric Manufacturing is seeking an experienced Information Services Operations Manager to lead the design, implementation, and maintenance of cutting-edge network infrastructure at one of our facilities. This dynamic role requires a strong leader who can ensure the reliability, security, and efficiency of our network systems, voice communication, and data management, while supporting our plant's production and business goals.

Key Responsibilities
  • Build and lead a team of skilled professionals responsible for infrastructure operations, network administration, system engineering, cybersecurity, and incident response.
  • Provide technical support and assistance to end users in resolving network-related issues, including connectivity problems, VoIP telephony issues, and access to network resources.
  • Design, deploy, and maintain the plant's local area network (LAN), wide area network (WAN), and wireless network infrastructure.
  • Manage and support voice communication systems, such as IP telephony (VoIP) and unified communications (UC).
  • Implement and maintain data storage and backup solutions to ensure the integrity, availability, and confidentiality of plant data.
  • Implement and maintain robust network security measures to protect against cyber threats and unauthorized access.
  • Coordinate with cross-functional teams to troubleshoot and resolve complex technical problems.
  • Continuously monitor network performance and implement optimization strategies to enhance efficiency and minimize downtime.
  • Collaborate with external vendors and service providers to procure network equipment, software, and services.
  • Develop and maintain disaster recovery plans and procedures to mitigate the impact of network failures or security breaches.
Requirements
  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IS operations, network administration, or a similar role.
  • Proven experience in managing IS infrastructure and services in a manufacturing or industrial environment.
  • Strong knowledge of network infrastructure, including LAN, WAN, and wireless networks.
  • Proficiency in managing voice communication systems, such as IP telephony (VoIP) and unified communications (UC).
  • Experience with data management, including data storage, backup solutions, and disaster recovery planning.
  • Expertise in network security measures, including firewalls, intrusion detection systems, and access controls.
  • Familiarity with system monitoring and optimization tools.
  • Demonstrated ability to build and lead a team of skilled professionals.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

Rockline Industries & Iatric Manufacturing is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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