Information Services Operations Manager
4 weeks ago
Rockline Industries & Iatric Manufacturing is seeking an experienced Information Services Operations Manager to lead the design, implementation, and maintenance of cutting-edge network infrastructure at one of our facilities. This dynamic role requires a strong leader who can ensure the reliability, security, and efficiency of our network systems, voice communication, and data management, while supporting our plant's production and business goals.
Key Responsibilities- Build and lead a team of skilled professionals responsible for infrastructure operations, network administration, system engineering, cybersecurity, and incident response.
- Provide technical support and assistance to end users in resolving network-related issues, including connectivity problems, VoIP telephony issues, and access to network resources.
- Design, deploy, and maintain the plant's local area network (LAN), wide area network (WAN), and wireless network infrastructure.
- Manage and support voice communication systems, such as IP telephony (VoIP) and unified communications (UC).
- Implement and maintain data storage and backup solutions to ensure the integrity, availability, and confidentiality of plant data.
- Implement and maintain robust network security measures to protect against cyber threats and unauthorized access.
- Coordinate with cross-functional teams to troubleshoot and resolve complex technical problems.
- Continuously monitor network performance and implement optimization strategies to enhance efficiency and minimize downtime.
- Collaborate with external vendors and service providers to procure network equipment, software, and services.
- Develop and maintain disaster recovery plans and procedures to mitigate the impact of network failures or security breaches.
- Bachelor's degree in information technology, Computer Science, or a related field.
- Minimum of 5 years of experience in IS operations, network administration, or a similar role.
- Proven experience in managing IS infrastructure and services in a manufacturing or industrial environment.
- Strong knowledge of network infrastructure, including LAN, WAN, and wireless networks.
- Proficiency in managing voice communication systems, such as IP telephony (VoIP) and unified communications (UC).
- Experience with data management, including data storage, backup solutions, and disaster recovery planning.
- Expertise in network security measures, including firewalls, intrusion detection systems, and access controls.
- Familiarity with system monitoring and optimization tools.
- Demonstrated ability to build and lead a team of skilled professionals.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Rockline Industries & Iatric Manufacturing is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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