Customer Marketing Advocate

3 weeks ago


Springfield, Illinois, United States Autodesk Full time

Customer Marketing Advocate

As a Customer Marketing Advocate at Autodesk, you will be responsible for amplifying the success of our Autodesk Construction Cloud (ACC) customer champions. You will enable the go-to-market team with the powerful voice of the customer to drive brand awareness, leads, closed deals, revenue, retention, and expansion.

You will source and curate key customer advocates for speaking opportunities at Autodesk University, our customer conference. You will also help us build a world-class customer advocacy program that drives the business forward.

This role is highly visible and cross-functional, partnering with marketing, sales, and customer success stakeholders across the organization.

Key Responsibilities:

  • Manage customer speaker program for Autodesk University
  • Support the selection and drive the implementation of a customer reference program integrated with our sales system of record
  • Manage global customer reference program, including program strategy, execution, enablement, performance, and optimization
  • Review, manage, and fulfill reference requests from sales
  • Own reference program performance, including KPIs and stakeholder feedback cycles

Requirements:

  • 2+ years relevant experience in customer marketing and/or customer advocacy
  • Experience sourcing and managing speakers for live events
  • Strong project management skills, detail-oriented, and results-focused
  • A passion for elevating our customers' stories and successes with Autodesk software

About Autodesk

Autodesk has fully reimagined the construction business for the digital age, enabling companies to address the most important challenges they face today while preparing for new ways of working in the future.

The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer and field so customers can move seamlessly through each phase of a building's lifecycle — from design and preconstruction to construction, turnover and operations — with best-in-class solutions that include Assemble Systems, BIM 360, BuildingConnected and PlanGrid.

General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed decision-making, reduce risk, and improve overall project outcomes.



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