Oracle Cloud SCM Functional Advisor

2 months ago


Chattanooga, Tennessee, United States InterSources Full time

Oracle Cloud SCM Functional Support

We are looking for a skilled Oracle Cloud SCM Support Functional Consultant to enhance our team. The ideal candidate should possess extensive knowledge of Oracle Cloud SCM and demonstrate a successful history of delivering exceptional support to users.

Key Responsibilities:

  • System Support and Maintenance:
    • Deliver daily support for Oracle Cloud SCM modules.
    • Collaboratively troubleshoot and resolve system challenges.
    • Conduct regular system maintenance and updates to ensure peak performance.
  • User Assistance and Training:
    • Guide users in effectively leveraging Oracle Cloud functionalities.
    • Facilitate training sessions and create user documentation.
    • Provide continuous user support and address inquiries.
  • Process Improvement:
    • Evaluate business processes to identify optimization opportunities.
    • Implement best practices and tailor Oracle Cloud applications.
    • Document and report on system configurations and processes.
  • Collaboration:
    • Align Oracle Cloud solutions with organizational strategies.
    • Coordinate with IT and business teams for seamless integration.
    • Engage with third-party vendors for system enhancements.

Qualifications:

  • Experience:
    • At least 10 years of experience supporting Oracle Cloud SCM modules.
    • Expertise in Oracle SCM functionalities.
  • Skills:
    • Strong comprehension of supply chain processes.
    • Proficient in the Oracle Cloud SCM suite.
    • Exceptional problem-solving and analytical abilities.
  • Preferred Skills:
    • Familiarity with service management tools such as Manage Engine or Jira.
    • Basic knowledge of SQL and Oracle Cloud technical components.
    • Experience in user training and documentation development.


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