Category Operations Specialist

24 hours ago


West Palm Beach, Florida, United States WS Audiology Americas Full time
Job Summary

WS Audiology Americas is seeking a skilled Category Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the accuracy and efficiency of our product catalog and insurance plan setup processes.

Key Responsibilities:

  • Collaborate with cross-functional teams to review and configure insurance plans and benefits within our POS system.
  • Partner with Category, Insurance, and Managed Care teams to review and audit sales activity against plan setups to ensure compliance standards and accuracy.
  • Proactively identify areas of opportunity or improvement from both an IT and business standard operating processes perspective.

Requirements:

  • Strong analytical skills, product deployment, data analysis, problem-solving, logical reasoning, and attention to detail.
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Proficient in Excel, with intermediate-level skills in formula creation, pivot table manipulation, and presentation formatting.
  • Experience with insurance benefit structures, product catalog maintenance, or similar revenue operations.
  • Experience with POS systems and backend accounting systems and workflows.

Lifestyle & Benefits:

  • Comprehensive benefits package.
  • Paid holidays and PTO policy.
  • 401k matching program.
  • Tuition reimbursement.
  • Employee, family, and friends hearing aid discount program.
  • Relocation assistance.
  • Service days and diversity, equity, and inclusion initiatives.

Salary: $75,000 - $85,000 + 5% bonus.



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