Operations Specialist, Loss Prevention

4 weeks ago


West Palm Beach, Florida, United States WS Audiology Americas Full time
About WSAudiology Americas

WSAudiology Americas is a leading global company in the hearing aid industry, with a presence in 130 countries and a team of 12,000 colleagues. We invite you to join us in our mission to unlock human potential by bringing back hearing to millions of people worldwide.

As a global leader in hearing care, we strive to set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and over 350 centers in the U.S., we provide each individual with the care, knowledge, and experience they deserve.

Job Summary

We are seeking an experienced Operations Specialist, Loss Prevention to join our team. The successful candidate will assist in the development and implementation of loss prevention strategies, conduct regular audits, and collaborate with colleagues to maintain high levels of support and commitment to our hearing centers.

Key Responsibilities
  • Develop and implement loss prevention strategies to minimize financial discrepancies, inventory losses, and shipping misuse.
  • Conduct regular audits to ensure compliance with company policies and procedures.
  • Collaborate with colleagues to provide excellent customer service and support to our hearing centers.
  • Assist with other operations team members as needed to maintain high levels of support and commitment.
  • Support service excellence in all interactions with center staff, Support Center departments, and Field Management.
Requirements
  • 3+ years of experience in operations, loss prevention, or a related field.
  • Ability to process high-volume data analytics and attention to detail.
  • Excellent communication and interpersonal skills.
  • Advanced Microsoft Office skills and ability to learn new computer programs and applications.
  • Ability to work cross-functionally and provide clear communications to support center, field management, and hearing centers.
Lifestyle and Benefits
  • Comprehensive benefits package, including paid holidays and PTO policy.
  • 401k matching program and tuition reimbursement.
  • Employee, family, and friends hearing aid discount program.
  • Relocation assistance and service days.

Salary: $65,000 - $70,000

WSAudiology Americas is an equal opportunity employer and welcomes applications from diverse candidates without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.



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