Donor Experience Manager

3 days ago


Kansas City, Missouri, United States CSL Plasma Full time
Join Our Team:
We are seeking a highly motivated and organized Medical Screener to join our team at CSL Plasma. As a Medical Screener, you will be responsible for managing the entire donor experience, from initial registration to post-donation follow-up. You will work closely with donors, medical staff, and other colleagues to ensure that every interaction is positive and memorable.

Key Responsibilities:
  • Manage the donor registration process, ensuring accuracy and efficiency
  • Provide exceptional customer service to donors and answer questions in a timely and professional manner
  • Collaborate with medical staff to identify and address any potential donor concerns
  • Participate in ongoing training and education to stay up-to-date on best practices and regulations

Requirements:
  • High school diploma or equivalent required
  • Minimum of 2 years experience in a medical or health provider environment
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills

Estimated Salary: $55,000 - $80,000 per year

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