Parking Service Representative

1 week ago


Nashville, Tennessee, United States Nashville Music City Center Full time
Parking Customer Service Representative

Join our team at the Nashville Music City Center as a Parking Customer Service Representative. As a key member of our operations team, you will be responsible for ensuring a positive experience for our customers by providing exceptional customer service and maintaining the cleanliness and organization of our parking facilities.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Maintain the cleanliness and organization of parking facilities, including sweeping, mopping, and trash removal
  • Ensure that parking equipment is functioning properly and make repairs as needed
  • Oversee contracted parking staff and revenue during special events
  • Patrol parking areas to ensure that parking zones are enforced and to provide a security presence
Requirements:
  • High school diploma or equivalent
  • Valid driver's license
  • Prior knowledge of large-scale scrubber/sweeper operation
  • Prior knowledge of Amano-McGann access and control equipment and software preferred
Benefits:
  • Medical, dental, and vision coverage available
  • Life insurance and supplemental life insurance
  • 401(k) with company match
  • Employee Assistance Program
  • Free on-site parking
  • Free MTA bus pass
  • Sick and vacation leave

This is a position of the Convention Center Authority, not a Metropolitan Government position. Music City Center is Nashville's convention center located in the heart of downtown. Our mission is to create significant economic benefit for the citizens of the greater Nashville region by attracting local and national events while focusing on community inclusion, sustainability, and exceptional customer service.

We are an equal opportunity employer and comply with Tennessee law regarding public disclosure. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, religion, creed, or disability in admission to, access to, or operations of our programs, services, or activities.



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