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Field Service Technician

2 months ago

Charlotte, North Carolina, United States Tri - Lift Industries Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Technician to join our team at Tri-Lift Industries Inc. As a Field Service Technician, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our material handling equipment.

Key Responsibilities
  • Diagnose and repair equipment problems and breakdowns in a timely and professional manner.
  • Perform scheduled equipment maintenance to prevent downtime and ensure optimal performance.
  • Provide accurate and detailed documentation of each service call and repair.
  • Maintain a clean and organized work area, including the company service van.
  • Secure and maintain service and parts inventory in the company vehicle.
  • Provide excellent customer service and communicate effectively with customers, co-workers, and management.
Requirements
  • High school diploma or equivalent with three or more years of experience in mechanical, electrical, and hydraulic repair in the forklift or equipment industry.
  • Knowledge of electrical and industrial battery charger repair is a plus.
  • Ability to safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes.
  • Excellent communication and problem-solving skills.
Benefits
  • Competitive compensation and paid time off.
  • Extensive hands-on training and advancement opportunities.
  • Company uniforms and a company vehicle and gas card.
  • 401(k) plan with a 4% company match.
  • Medical, dental, and vision insurance.
  • Company-paid short- and long-term disability insurance.
  • Company-paid life insurance with additional purchase options.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to perform strenuous and heavy work, exert force up to 100 pounds on occasion, and frequently handle loads up to 50 pounds. The employee must also have the physical stamina to perform continuously with full body motion for climbing, reaching, pulling, walking, and lifting, etc.

The employee is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee frequently is required to walk and climb or balance. The employee is frequently required to sit, stoop, kneel, crouch, or crawl, and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.