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Technical Operations Analyst

2 months ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

We are seeking a highly skilled Application Systems Analyst to join our team at Northwestern Memorial Healthcare. As a key member of our Information Services department, you will play a critical role in driving innovative solutions to transform healthcare.

Key Responsibilities
  • System Maintenance: Support and maintain assigned services and systems to ensure seamless operation and optimal performance.
  • Upgrade Planning: Collaborate with the team to monitor, analyze, and plan upgrades to ensure minimal disruption to our services.
  • Issue Resolution: Monitor the production issue queue and resolve issues in a timely manner, adhering to our Customer Service Level Agreements.
  • Project Execution: Execute project tasks as assigned, adhering to quality assurance standards and systems development methodologies.
  • Technical Documentation: Contribute to the maintenance of application/technical documentation and architecture diagrams.
Qualifications
  • Experience: 2-5 years of experience in core discipline.
  • Education: Bachelor's degree (preferred).
About Northwestern Memorial Healthcare

We are an affirmative action/equal opportunity employer and do not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.