Senior Technical Analyst

21 hours ago

Chicago, Illinois, United States Guidehouse Full time

Job Summary:

Guidehouse is seeking a highly skilled Senior Technical Analyst to join our team. As a Senior Technical Analyst, you will be responsible for directly supporting the ERP technical environment on a day-to-day basis, including performing and leading solution analysis, design, development, coding, testing, implementation, maintenance, and documentation of the Financial systems.

Key Responsibilities:

  • Directly support the ERP technical environment on a day-to-day basis, including performing and leading solution analysis, design, development, coding, testing, implementation, maintenance, and documentation of the Financial systems.
  • Perform and lead new development, system updates, modifications, and documents application and technical modifications in a multi-tier software environment.
  • Perform code reviews and recommend improvements. Work specifically as a senior systems analyst for the Financials Enterprise Applications team and generally for other software system applications as assigned.
  • Perform or assist with application administration tasks as required. Support the application of required patches, maintenance releases, and applicable compliance requirements.
  • Perform technical development with peers and assist with project requirements and system initiatives and status reporting.
  • In the absence of the Financial Systems Manager, act on their behalf as required. Interact directly with internal customers to troubleshoot issues and seek resolution.
  • Be available as needed for system issues that occur during normal duty hours and off-duty hours during critical processing.
  • Collaborate with team members, DBAs, System Administrators, Network and Cybersecurity staff, and software vendors as appropriate to coordinate, plan, solve problems, etc.
  • Maintain a high skill level and expertise with assigned software tools. Exercise proven software development methods and practices to ensure quality delivery of products and services.
  • Keep Financials packaged software up to date, including completing retrofit for maintenance releases and all phases of technical updates.
  • Keep abreast of technological changes and innovations in the field.
  • Help functional departments identify and solve their most critical data, reporting, and analytical challenges.
  • Be responsible for ensuring a quality and cost-effective solution is provided. Provide World Class Customer Service with an emphasis on courtesy. Take action to solve problems quickly.
  • Alert higher-level supervisors or proper points of contact for help when problems arise.
  • Collaborate with functional analysts and business users to understand system requirements and translate them into technical specifications. Design, develop, and modify ERP package applications.
  • Adhere to best practices and maintain upgrade path policies.
  • Integrate ERP package applications with other systems, databases, and third-party applications using tools like Web Services and APIs.
  • Identify performance bottlenecks, optimize code, and tune applications for enhanced efficiency and responsiveness.
  • Analyze and resolve technical issues, defects, and bugs within the ERP package applications. Provide timely and effective solutions to ensure system stability.
  • Conduct thorough code reviews to ensure code quality, consistency, and adherence to established standards.
  • Create and maintain technical documentation, including design specifications, configuration guides, and process flow diagrams.
  • Provide second and third-level technical support for ERP package application interfaces and modules.
  • Support third-party system interfaces.

Requirements:

  • Bachelor's Degree, plus 8 years of experience OR 12 years of experience can be substituted for degree.
  • Five years or more as a programmer or developer and experience using ERP package applications.
  • Functional knowledge of Financials systems and accounting concepts with focus in Customer Contracts and Project Costing modules.
  • Excellent troubleshooting and problem-solving abilities.
  • Communicate clearly both orally and in writing.
  • Be willing to work Central Standard Time Hours.
  • Ability to obtain a National Security Clearance or a U.S. Federal Government Public Trust.

Preferred Qualifications:

  • Degree in Accounting, Computer Science, Information Technology, or a related field appropriate to the work of position.
  • PeopleSoft, Oracle E-business, or Oracle Fusion experience.
  • Preference will be given to candidates in Chicago or who are located within 50 miles of a Guidehouse office.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend

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