Technical Analyst

5 days ago


Chicago, Illinois, United States Saxon Global Full time
Job Title: Technical Analyst

At Saxon Global, we are seeking a highly skilled Technical Analyst to join our team. As a Technical Analyst, you will be responsible for providing technical and functional desk support across multiple technologies used by our Brokerage Capital Market application.

Key Responsibilities:
  • Provide L2/L3 Support activities, monitoring and working collaboratively with other members of the global team.
  • Manage day-to-day work and ensure that all business queries/escalations are responded to in a timely manner.
  • Work with Business partners to analyze and resolve their queries and ensure compliance to all controlled processes according to business and IT requirements.
  • Develop and maintain professional relationships with all stakeholders within IT and Business teams.
  • Carry out activities that are large in scope, cross-functional and technically difficult.
Requirements:
  • 8-10+ years of experience in a technical business-facing role within a financial institution or similar.
  • Excellent oral and written communication skills, with the ability to speak to traders confidently.
  • Strong communication and interpersonal skills, along with a solid technical background.
  • Ability to manage multiple issues in parallel and adapt to changing priorities.
  • Experience working in Onsite/Offshore model, particularly supporting APAC, UK and US business lines.
  • Experience in incident management, understanding of ticket workflows and use of escalation.
  • OMS experience with Flextrade OMS or any OMS is good to have.
Technical Skills:
  • Expert/Extensive Knowledge of SQL is required to assist own teams during debug.
  • Oracle/MS SQL/Sybase - MUST HAVE.
  • Scripting and automation (Python, Shell scripting, PowerShell) - MUST HAVE.
  • Middleware, MQ/Tibco, Weblogic - GOOD TO HAVE.
  • Java/.Net experience is mandatory but good to have - Ability to read and understand code - GOOD TO HAVE.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Technical Analyst looking for a new challenge, please submit your application.



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