Experienced Service Advisor Wanted

3 weeks ago


Houston, Texas, United States Gillman Automotive Group Full time
About the Role:
We are seeking a highly motivated and experienced Express Service Advisor to join our team at the Gillman Automotive Group. As a key member of our service department, you will be responsible for providing exceptional customer service, generating sales, and ensuring customer satisfaction.

This role requires a strong understanding of automotive repair and maintenance, as well as excellent communication and interpersonal skills. If you have a passion for cars, a knack for pleasing people, and a drive to succeed, we encourage you to apply.

The ideal candidate will have a proven track record of providing top-notch customer service, with a focus on upselling recommended services and maintaining high CSI scores. In return, you will receive a competitive salary, bonuses, and benefits package that includes medical, dental, vision, life insurance, 401(k), employee discounts, and more.

Key Responsibilities:
  • Deliver exceptional customer service, ensuring a positive experience for every customer.
  • Generate sales through upselling recommended services and promoting additional revenue streams.
  • Maintain accurate records of customer interactions, repairs, and maintenance activities.
  • Collaborate with colleagues to ensure seamless customer experience.
  • Participate in ongoing training and development to stay up-to-date on industry best practices.

What We Offer:
  • Competitive salary based on commissionable sales.
  • $300 monthly bonus for achieving high CSI scores.
  • $100 monthly bonus for customer retention efforts.
  • Medical, dental, vision, life insurance, and 401(k) with company match.
  • Employee discounts.
  • Drug-free work environment.
  • E.O.E.
  • Paid vacation and holiday pay.


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