Retail Store Manager

1 month ago


Skokie, Illinois, United States Travis Mathew Full time
Job Title: Supervisor (Old Orchard)

TravisMathew is a leading innovator in lifestyle performance apparel, and we're seeking a skilled Supervisor to join our team. As a Supervisor, you will be responsible for managing and maintaining the in-store sales and service experience, promoting sales culture within the retail store, and achieving or exceeding sales, KPIs, and profitability goals.

Key Responsibilities:
  • Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional customer service.
  • Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of apparel each season, including fit, fabric, and intended use of the line.
  • Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience.
  • Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business.
Requirements:
  • Proficient in Microsoft Applications.
  • Proficient in point-of-sale (POS) systems.
  • Experience with back office operations management, visual merchandising, and recruitment/training.
  • Strong written and verbal communication skills.
  • Ability to manage and mentor a team.
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
Preferred Qualifications:
  • Bachelor's Degree in Business or related field.
  • 1-3 years' experience in retail store management.
  • 2 years' experience in a client services-related capacity.


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