Fitness Club Customer Support Specialist

2 days ago


Denver, Colorado, United States Planet Fitness Full time
About the Role

We're seeking a skilled Customer Service Representative to join our dynamic team at Planet Fitness. In this role, you'll play a critical part in ensuring our members have an exceptional experience from start to finish.

Key Responsibilities:
  • Provide world-class customer service to our members, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including phone calls, membership sales, and account maintenance.
  • Work closely with our management team to identify areas for improvement and implement changes to enhance our services.
Requirements

To excel in this role, you'll need:

  • A strong background in customer service and a proven track record of delivering excellent results.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse groups.
  • Strong problem-solving skills and the ability to work effectively under pressure.
What We Offer

In addition to a competitive salary of $14.75 per hour, we offer a comprehensive benefits package, opportunities for advancement, and a fun and supportive work environment. Join our team today and start building a rewarding career in customer service



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