Fitness Support Representative
5 days ago
The Fitness Support Representative will provide exceptional customer service to Planet Fitness members, prospective members and guests. This role is responsible for creating a positive member experience by greeting members, prospective members and guests, and handling all front desk related activities.
Key Responsibilities:
- Provide exceptional customer service to members, prospective members and guests.
- Handle all front desk related activities including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability is a must.
Estimated Salary: $30,000 - $45,000 per year. Compensation may vary based on location and experience.
About Us: Planet Fitness - PF Baseline Fitness is a fitness center that provides a welcoming and supportive environment for its members. We are committed to providing exceptional customer service and helping our members achieve their fitness goals.
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