Fitness Support Representative

5 days ago


Denver, Colorado, United States Planet Fitness - PF Baseline Fitness Full time
Job Summary
The Fitness Support Representative will provide exceptional customer service to Planet Fitness members, prospective members and guests. This role is responsible for creating a positive member experience by greeting members, prospective members and guests, and handling all front desk related activities.

Key Responsibilities:
  • Provide exceptional customer service to members, prospective members and guests.
  • Handle all front desk related activities including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner.

Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.

Estimated Salary: $30,000 - $45,000 per year. Compensation may vary based on location and experience.

About Us: Planet Fitness - PF Baseline Fitness is a fitness center that provides a welcoming and supportive environment for its members. We are committed to providing exceptional customer service and helping our members achieve their fitness goals.

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