Assistant Safety and Security Manager
4 weeks ago
As a key member of the Mark Twain Casino team, the Assistant Safety and Security Manager plays a crucial role in overseeing all aspects of the Security Department and operations. This includes coordination of security operations, as well as managing, training, and assessing performance of security personnel.
Key Responsibilities:
- Ensure a high level of guest service throughout the Security Department, promoting a courteous, polite, and professional interaction with guests.
- Safeguard assets of the company, implementing Security department policies and procedures as directed by management.
- Supervise all personnel assigned within the Security department, planning and scheduling security activities for each shift.
- Conduct effective pre-shift meetings to ensure staff understands regulatory concerns, safety issues, and marketing events.
- Investigate reported incidents and accident reports, ensuring that security personnel appearance standards are met.
- Conduct candidate interviews, hires, trains new hires, and plan and assign duties, reviewing performance and discipline, addressing complaints and resolving issues and problems.
- Conduct disciplinary actions, coaching, and counseling with employees as needed.
- Assist in the development of safety and security policies and procedures.
- Ensure proper training of Mark Twain Security personnel in CPR, First Aid, and/or First Responder.
- Adhere to safety rules and regulations of the Security Department, MGC, and Mark Twain Casino.
- Ability to work a variety of shifts, including weekends and holidays.
Supervisory Responsibilities:
Include interviewing, hiring, and training, planning, assigning, and directing work, appraising performance, documenting concerns and discipline, addressing complaints, and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
High school diploma or equivalent required. Previous Security and/or Casino experience preferred.
Certificates, Licenses, Registrations:
EMS/EMT First Responder Certification preferred. Must be able to obtain and maintain a Missouri Gaming License.
Skills:
- Must be able to effectively communicate in English.
- Must have Microsoft Office experience and basic computer skills.
- Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Must be able to work in a team environment and in a fast-paced organization, ability to multi-task.
Reasoning Ability:
Planning, remembering details, using arithmetic, reading, directing others, making decisions, discriminating colors, working rapidly, working at various tempos, concentrating amid distractions, remembering names and faces, and examining and observing details.
Physical Demands:
Standing, walking, reaching, kneeling, carrying, pulling, hearing, lifting 50lbs, sitting, bending/stooping, observing, stretching, pushing, turning, balancing, smelling.
Work Environment:
Inside, dry, noisy, heat, hot, outside, wet, dirty, secondary smoke, and bright and blinking lights.
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.
Employee Benefits:
All rest and meal breaks are paid. Employee meals are provided when working. Shoe Program. Paid Time Off (PTO) earned each pay period for Full-Time Team Members. Paid Holidays for Full-Time Team Members. Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members. 401(k) with Company Match. Free $25K Life Insurance for Full-Time Team Members. Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance. Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more. Employee Discounts, Team Celebrations, Awards, and more...
This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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