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Medical Office Assistant
1 month ago
Job Summary:
We are seeking a highly skilled and detail-oriented Medical Office Assistant to join our team at UNC Health Care. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:
- Maintain accurate and up-to-date patient records, including demographic and clinical information.
- Process patient check-in and check-out procedures, including verifying insurance information and obtaining necessary authorizations.
- Provide exceptional customer service to patients, families, and visitors, responding to their inquiries and concerns in a timely and professional manner.
- Perform various administrative tasks, including data entry, filing, and answering phones.
- Collaborate with the healthcare team to ensure seamless communication and coordination of patient care.
- Maintain a clean and organized workspace, adhering to infection control and safety protocols.
- Participate in performance improvement activities to enhance the quality of patient care and services.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a medical office setting preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and knowledge of medical software applications.
Working Conditions:
This is a full-time position, working 40 hours per week. The work schedule is Monday through Friday, 8:00 am to 4:30 pm. The salary range is $21.41 per hour, with pay offers determined by experience and internal equity.
