Guest Experience Manager

1 week ago


Plano, Texas, United States CAVA Full time
Job Title: Guest Experience Manager

At CAVA, we're passionate about delivering exceptional guest experiences. As a Guest Experience Manager, you'll play a key role in leading and coaching a team to ensure our restaurants meet the highest standards of quality, safety, and customer satisfaction.

Key Responsibilities:
  • Lead and develop Team Members and Special Ops Trainers to achieve exceptional guest experiences
  • Oversee food and beverage management, including inventory, ordering, and budget
  • Develop Culinary Leads and uphold food safety & quality standards
  • Assist with daily restaurant operations and ensure a safe, positive environment for guests and the team
  • Ability to cross-train across the restaurant to ensure rapid growth
Requirements:
  • Must be able to bend and reach overhead often
  • Must possess dexterity to handle tongs, pots/pans, and other equipment
  • Must be comfortable working in temperatures ranging from hot to cold
  • Must be comfortable working near open flames
  • May be required to work in tight spaces
  • Must maintain near constant communication with multiple people
  • Close vision, distance vision, and peripheral vision is required
  • Must be able to sit, squat and kneel occasionally
  • Must be able to work in a constant state of alertness and safe manner
  • May be required to occasionally work in outdoor weather conditions
Benefits:
  • Competitive pay
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more
  • 401k enrollment with CAVA contribution
  • Paid sick leave, parental leave, and community service leave
  • FREE CAVA Meal for every shift worked

CAVA is an equal opportunity employer and welcomes applicants from diverse backgrounds. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.



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