Guest Experience Ambassador

3 weeks ago


Plano, Texas, United States Marriott International Inc Full time
Job Description

**Position Overview**

As a Guest Experience Expert at Marriott International Inc, you will play a vital role in delivering exceptional service to our guests. This is a unique opportunity to build relationships, provide personalized experiences, and make a lasting impression on our guests.

**Key Responsibilities**

* Provide warm and welcoming service to guests, ensuring their stay is memorable and enjoyable
* Process operational needs, address guest requests, and complete reports in a timely and efficient manner
* Empower guests to explore their surroundings, share local highlights, and create a sense of community
* Maintain a safe and clean work environment, adhering to company policies and procedures
* Uphold quality standards, protect company assets, and maintain confidentiality
* Collaborate with colleagues to achieve team goals and objectives

**Requirements**

* High school diploma or equivalent
* No related work experience required
* Ability to work in a fast-paced environment, move around, and lift objects up to 10 pounds
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team

**About the Team**

At Marriott International Inc, we believe in hiring a diverse workforce and sustaining an inclusive culture. We are committed to non-discrimination and equal opportunities for all. Our Residence Inn by Marriott brand helps guests thrive while on long stays, providing spacious suites and exceptional service. Join our team and experience the legendary Residence Inn service culture, where you can build relationships, grow professionally, and become the best version of yourself.

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