IT Service Technician

4 weeks ago


San Luis Obispo, California, United States Clever Ducks Full time
Job Overview

Clever Ducks is seeking a highly skilled IT Service Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring their IT infrastructure is running smoothly and efficiently.

Key Responsibilities:

  • Provide remote support for networks, computers, servers, peripherals, and software
  • Maintain accurate documentation of communications and issue resolutions
  • Support and engage in our positive company culture
  • Manage customer relationships as a trusted advisor

Requirements:

  • 1+ year of IT and customer service experience
  • CompTIA A+ or CompTIA Network+ certification
  • Excellent communication and problem-solving skills

Personality Traits:

  • Professional, trustworthy, productive, and humble
  • Systematic, organized, and conscientious
  • Polite, team player, reliable, and multi-tasking

Job Parameters:

  • Full-time position with 8-5 core hours and flexible scheduling
  • Must have a valid CA driver's license and reliable vehicle
  • Able to lift 40 pounds

About Clever Ducks:

Clever Ducks is a professional services firm serving clients in the San Luis Obispo-Santa Maria area. We offer a comprehensive benefits package, paid time off, and a competitive hourly wage.



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