IT Service Technician
4 weeks ago
Clever Ducks is seeking a highly skilled IT Service Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring their IT infrastructure is running smoothly and efficiently.
Key Responsibilities:
- Provide remote support for networks, computers, servers, peripherals, and software
- Maintain accurate documentation of communications and issue resolutions
- Support and engage in our positive company culture
- Manage customer relationships as a trusted advisor
Requirements:
- 1+ year of IT and customer service experience
- CompTIA A+ or CompTIA Network+ certification
- Excellent communication and problem-solving skills
Personality Traits:
- Professional, trustworthy, productive, and humble
- Systematic, organized, and conscientious
- Polite, team player, reliable, and multi-tasking
Job Parameters:
- Full-time position with 8-5 core hours and flexible scheduling
- Must have a valid CA driver's license and reliable vehicle
- Able to lift 40 pounds
About Clever Ducks:
Clever Ducks is a professional services firm serving clients in the San Luis Obispo-Santa Maria area. We offer a comprehensive benefits package, paid time off, and a competitive hourly wage.
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