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Technical Sales Representative

2 months ago

Dayton, Ohio, United States RDO Equipment Co. Full time

Job Summary:

RDO Equipment Co. is seeking a highly skilled and experienced Product Expert to join our team. As a Product Expert, you will be responsible for providing product expertise on UAV and Positioning equipment lines and associated software while building long-term relationships within the territory to maximize company profitability and market share.

Key Responsibilities:

  • Maintain expert-level knowledge of positioning and UAV products hardware and software.
  • Schedule and perform on-site hardware and software training on positioning and UAV products to RDO Equipment Co. employees and customers.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Assist in call center support as necessary on high-level support issues.
  • Be a primary channel of communication for product technical and commercial issues with our manufacturing partners.
  • Develop relationships and network throughout the industry to monitor and participate in all product activities. Know the market; where future work will be done, where it is currently being done and by whom. Develop an open and "real-time" channel of communication throughout the industry. Be recognized as a solutions provider and a wealth of expertise for our customers.
  • Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions.
  • Communicate regularly with the store/branch managers and full-line sales professionals to share information on activity within their regions.
  • Be an active and highly visible participant in industry groups and events and keep abreast of competitive activity and competitive products.
  • Always seek additional sales, parts, and service opportunities for company and reporting those prospects to the appropriate parties.
  • Assist as necessary with customers with parts, service, and repair requirements.
  • Keep expense accounts.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Integrated Controls.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location-driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Requirements:

  • Must be able to work independently.
  • Have a good understanding of end-user business processes.
  • Be available for up to 30% regional travel.
  • Must have strong communication and interpersonal skills.
  • Be self-motivated to learn new technologies.
  • Maintain excellent computer skills.
  • Maintain excellent technical and software-related problem-solving skills.
  • Candidates must have valid work authorization and be able to work in the United States without company sponsorship.