Cyber Security Upsell Manager

2 days ago


Boston, Massachusetts, United States Check Point Software Technologies Full time
Why Choose Check Point Software Technologies?

As a global leader in cyber security, we're committed to making the world a safer place. Our team of innovative and driven professionals is dedicated to providing cutting-edge technologies and services to our customers.

We're proud to have been recognized by Time Magazine as one of the World's Best Companies for 2024 and by Forbes as one of the World's Best Places to Work for five consecutive years.

About the Role

We're seeking a strategic thinker to join our team as a Cyber Security Upsell Manager. In this role, you'll play a pivotal part in expanding our revenue by cultivating strong relationships with existing clients and collaborating closely with sales and client success teams.

Key Responsibilities:

  • Develop and implement strategies to increase Annual Recurring Revenue (ARR) through targeted upsell initiatives.
  • Analyze client usage patterns, identify growth opportunities, and drive initiatives to meet revenue targets.
  • Build and maintain strong, long-term relationships with existing clients to understand their evolving needs and identify opportunities for upselling additional products and services.
  • Partner with Sales, Customer Success, and Product teams to develop and execute strategies that align with client needs and company objectives.
  • Facilitate communication and cooperation between teams to maximize upsell opportunities.
  • Set and monitor key performance indicators (KPIs) for the Upsell Team.
  • Stay current with industry trends, competitive landscape, and emerging cyber security threats to provide valuable insights and recommendations for upsell strategies.
  • Lead and mentor the Upsell Team, providing guidance, training, and support to ensure team members are equipped to achieve their goals and deliver exceptional client experiences.
Qualifications

We're looking for a candidate with:

  • 5+ years of proven experience in a sales or client management role, with a track record of success in upselling or business development, preferably within the cyber security or technology sectors.
  • Considerable experience driving SaaS cyber security sales via VAR and managed service partners.
  • Bachelor's degree in Business, Marketing, Cyber Security, or a related field. Advanced degrees or certifications (e.g., CISSP, CISM) are a plus.
  • Strong understanding of cyber security products and services, and how they address client needs and industry challenges.
  • Excellent interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels.
  • Demonstrated ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment.
  • Analytical mindset with experience using CRM and data analytics tools to drive decision-making and measure performance.
  • Strong problem-solving skills and the ability to think strategically and act tactically.
  • Must be eligible to work in the United States without sponsorship from an employer now or in the future.


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