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Guest Services Coordinator

2 months ago

Alexandria, Virginia, United States Health Fitness Full time

Position Overview:
As a vital member of our team, you will be responsible for welcoming and assisting both residents and visitors at our facility. Your role will include checking in guests, providing information about our programs and services, and ensuring an exceptional level of customer service and satisfaction.

Key Responsibilities:
- Greet and check-in residents and guests in a friendly and professional manner.
- Provide detailed information regarding available programs and services.
- Address inquiries and resolve any issues to enhance participant satisfaction.
- Perform additional tasks as assigned to support overall operations.

Qualifications:
Experience in front desk operations or customer service is preferred. Strong communication skills and a commitment to providing excellent service are essential.