Luxury Sales Representative

7 days ago


Pittsburgh, Pennsylvania, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry. As a Sales Associate III, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Sales and Service: Meet customer needs through solution-oriented and forward thinking; build credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace.
  • Operations: Complete daily operational tasks, including maintaining store standards, cash wrap, and visual merchandising; adhere to all retail policies and procedures.
  • Teamwork: Foster an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.
Requirements
  • Experience: 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical: Knowledge of cash registers systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical: Ability to communicate effectively with customers and team; mobility to maneuver the sales floor and stock room.
Competencies
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner.
  • Perseverance: Pursues everything with energy, drive, and a need to finish.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably.


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