Charity Customer Service Ambassador
3 weeks ago
LMI Baton Rouge is seeking a highly motivated and compassionate Charity Customer Service Representative to join our team. As a key member of our community engagement team, you will play a vital role in delivering exceptional client support and fostering meaningful relationships with our charity partners and community members.
We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is dedicated to making a lasting impact in the community, and we are looking for someone who shares our passion for helping others.
Key Responsibilities- Develop a deep understanding of our charity partners' missions and effectively communicate their goals to community members.
- Build strong relationships with community members, educating them about our charity partners and promoting fundraising efforts through engaging presentations.
- Ensure accurate recording and tracking of all contributions, adhering to client guidelines when accepting donations.
- Participate in daily team meetings to discuss goals, share ideas, and contribute to team success.
- Take advantage of ongoing training and mentorship from our leadership team to enhance your skills and grow within the organization.
- High school diploma or GED required; Bachelor's Degree preferred.
- 0-2 years of experience in customer service, non-profit work, client relations, or other roles that involve interacting with people.
- A strong passion for helping others and working collaboratively in a team environment.
- Excellent communication skills for effective interaction with community members and team members.
- Current student status is required to participate in our training program.
- Ability to thrive in a dynamic, fast-paced setting.
- A desire to grow and advance within the organization is highly valued.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about making a difference in the community, we encourage you to apply for this exciting opportunity.
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