Key Holder

1 week ago


Lansing, Michigan, United States Joann Full time
Job Summary

At Joann, we're passionate about helping our customers bring their creative ideas to life. As a Key Holder, you'll play a critical role in delivering exceptional customer experiences and driving sales growth in our stores. If you're a motivated and customer-focused individual with a passion for retail, we'd love to hear from you

Key Responsibilities
  • Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Drive sales growth by maintaining a deep understanding of our products and services, and using that knowledge to make recommendations to customers.
  • Work collaboratively with the store team to achieve sales and customer service goals.
  • Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and services.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
Requirements
  • 1+ years of retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends.
  • High school diploma or equivalent required.
What We Offer
  • A competitive hourly rate.
  • Opportunities for career growth and development.
  • A fun and supportive work environment.
  • A discount on Joann products and services.

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