Key Holder
3 days ago
We are seeking a highly motivated and customer-focused Key Holder to join our team at Joann. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of product knowledge.
Key ResponsibilitiesHearts- Provide exceptional customer service by greeting every customer and using the F.A.S.T. service model to meet their needs.
- Engage with customers to learn about their project needs and escort them to the desired product's location.
- Utilize friendly conversation to build relationships with customers while serving them at the cutting counter, cash register, and sales floor.
- Process customer transactions efficiently and professionally at the cutting counter and cash register.
- Unload freight from the truck and sort it according to company procedures.
- Stock shelves accurately according to planogram while maintaining a high level of productivity and attention to detail.
- Proactively drive sales through product knowledge, active selling techniques, and suggesting services to build strong customer relationships.
- Assist leadership in minimizing shrink by ensuring policy and procedure compliance.
- Work with store management to identify opportunities to drive the business and increase sales/profit.
- Collaborate with Store Management to identify key tasks and assist in delegating them to Team Members.
- Follow-up to ensure tasks are completed well and in a timely manner.
- May act as MOD to open/close store when no member of store management is present.
- High School Diploma or equivalent.
- 1+ years of supervisory experience in a customer-centric environment.
- Ability to work at least an average of 36 hours per week over the course of a year.
- Medical, Dental, and Vision benefit plans.
- Company-paid basic, Optional, and Dependent life insurance.
- Long-term disability and Company-paid Short-term disability.
- Paid Time Off and Sick Time.
- Tuition Reimbursement.
- Team Member Discount.
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Key Holder
1 week ago
Lansing, Michigan, United States Joann Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at Joann. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of product knowledge.Key ResponsibilitiesHeartsProvide exceptional customer service by greeting every customer and using...
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Key Holder
2 weeks ago
Lansing, Michigan, United States JOANN Stores Full timeJob SummaryThe Key Holder is a vital role at JOANN Stores, responsible for delivering exceptional customer experiences and driving sales through advanced product knowledge and innovative merchandising. As a Key Holder, you will be the face of our brand, inspiring creativity within our customers and making JOANN their Happy Place.Key...
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Part Time Key Holder
4 weeks ago
Lansing, Michigan, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of productivity and accuracy.Key ResponsibilitiesProvide outstanding customer service, ensuring that every customer...
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Key Holder
1 week ago
Lansing, Michigan, United States Joann Full timeJob SummaryAt Joann, we're passionate about helping our customers bring their creative ideas to life. As a Key Holder, you'll play a critical role in delivering exceptional customer experiences and driving sales growth in our stores. If you're a motivated and customer-focused individual with a passion for retail, we'd love to hear from you!Key...
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Customer Experience Specialist
4 weeks ago
Lansing, Michigan, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesCustomer Experience: Greet every customer with a...
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Customer Experience Specialist
1 month ago
Lansing, Michigan, United States Joann Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at Joann. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesCustomer ExperienceProvide personalized service to customers, ensuring...
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Government Contracting Specialist
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Senior Backend Software Engineer
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