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Senior Application Support Engineer

1 month ago

Baltimore, Maryland, United States CBTS Full time
Job Title: Senior Application Support Engineer

CBTS Technology Solutions is seeking a highly skilled Senior Application Support Engineer to join our team. As a key member of our IT infrastructure support team, you will be responsible for providing technical support and troubleshooting for Enovia users, addressing their inquiries and resolving any system-related issues.

Key Responsibilities:
  • Collaborate with Engineering teams to understand business requirements and translate them into Enovia configuration changes
  • Act as a primary point of contact with Enovia technical support and other VARs/integrators as needed
  • Implement and configure Enovia modules according to business needs, including but not limited to Product Data Management (PDM), Change Management, and Engineering BOM Management
  • Customize Enovia workflows, user interfaces, and reports to improve system usability and efficiency
  • Manage Enovia user access, roles, and permissions to ensure data security and integrity
  • Perform regular system maintenance activities, including data cleanup, system upgrades, and report/dashboard updates
  • Linux Sys Admin for PLM Upgrade (On Azzure VMs)
  • Linux Sys Admin for PLM Maintenance (On On-prem VMs)
  • Windows Sys Admin for PLM Maintenance (On Prem VMs)
  • License Server and License Services Administrator (On Prem Physical Win Server)
Desired Expertise and Skills:
  • Linux (RHEL) Server Administration: Expertise in administering Linux servers, specifically Red Hat Enterprise Linux (RHEL)
  • Azure Government Cloud: In-depth understanding of the Azure Government cloud environment, including its unique security, compliance, and regulatory considerations
  • Networking and Connectivity in Azure GCC High: Knowledge of Azure Government Cloud networking architecture and protocols
  • Security Management in Azure Government: Expertise in implementing and managing security measures for ENOVIA, Oracle databases, and associated infrastructure within Azure Government
  • Backup and Recovery in Azure GCC High: Proficiency in designing and implementing backup and recovery strategies for ENOVIA solutions and Oracle databases within Azure GCC High
  • DFARS and CIS Hardening Compliance: Knowledge of DFARS and CIS Hardening compliance requirements and the ability to ensure that ENOVIA and Oracle configurations adhere to NIST standards
  • Integration with Azure Services: Experience in integrating ENOVIA and Oracle solutions with Azure services, ensuring interoperability and leveraging cloud-native capabilities
  • Performance Optimization in Azure Government: Ability to analyze and optimize the performance of ENOVIA solutions and Oracle databases within the Azure Government cloud environment
  • Scripting and Automation for Azure: Proficiency in scripting languages (e.g., PowerShell, Azure CLI) for automation tasks specific to the Azure Government environment

Experience in the implementation, management, and development of enterprise infrastructure solutions for tools such as PLM, ERP, etc. is highly desirable. Proficient computer skills, including Microsoft Office applications (Word, Excel, PowerPoint), are also required. Strong interpersonal skills, a proactive attitude, and the ability to work both individually and collaboratively as part of a team are essential. Possess excellent communication skills in English and demonstrate creativity and clear thinking when problem-solving using gained expertise and industry knowledge to form sound workable conclusions.

This full-time position requires US Person only. (Permanent Resident, Green Card Holder, or US Citizen). Visa Sponsorship is not available for this position. W2 or C2C Welcome.

Salary is dependent on experience.