Operations Lead

4 days ago


North Conway, New Hampshire, United States Aspen Dental Full time

About Aspen Dental


At Aspen Dental, we put patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.


Operations Lead Key Responsibilities:



  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Work collaboratively with other members of the dental team to provide exceptional patient care.
  • Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care.
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
  • Review data day to day to evaluate the impact on the practice.
  • Oversee scheduling and confirming patient appointments.
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing.
  • Additional tasks assigned by the Manager.

Preferred Qualifications



  • High school diploma or equivalent; college degree preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking; place a premium on leveraging data.
  • Organized and detail-oriented.
  • Experience in sales.

Aspen Dental is an Equal Opportunity Employer


Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.


A full benefits package is offered, including paid time off, health, dental, vision, and 401(k) savings plan with match. Career development and growth opportunities are also available to support you at every stage of your career.



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