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Patient Services Coordinator

2 months ago

Pineville, North Carolina, United States OrthoCarolina Full time
About the Role

OrthoCarolina is seeking a Part-Time Patient Services Specialist to join our team at our OrthoCarolina Pineville office location. This role is responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Prepare patient paperwork and forms for timely and accurate processing of patient claims.
  • Answer incoming phone calls, direct calls, make appointments, and perform cashier duties as directed.
  • Collect and verify patient information, including co-payments, co-insurance, and balances due.
  • Follow established procedures for release of medical information and FMLA/disability forms completion.
Requirements
  • High school graduate or equivalent required; Associate's or Bachelor's degree preferred.
  • Minimum one year experience in a medical clinic setting preferred.
  • Good customer and computer skills, with working knowledge of insurance and medical terminology.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including medical, dental, and vision insurance, health savings account, life insurance, and more.

About OrthoCarolina

OrthoCarolina is one of the nation's leading independent academic orthopedics practices, serving North and South Carolina and the Southeast since 1922. We provide compassionate and comprehensive musculoskeletal care, including operative and non-operative care, diagnostic imaging, and rehabilitative therapy.