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Food Safety Quality Assurance Manager

2 months ago

Franklin Park, Illinois, United States US Foods, Inc. Full time
{"Responsibilities": "Key Responsibilities
  • Manage the internal quality audit function to ensure the effectiveness of the corrective and preventative action process within the framework of the plant's Quality Management System.
  • Coordinate HACCP activities and recalls.
  • Lead on-site product risk assessment and risk management planning.
  • Attend site leadership meetings to report and drive continuous improvement in sanitation, food safety, quality, and preventative maintenance.
  • Enforce production suspension to ensure food safety and quality continuity.
  • Maintain regulatory compliance with USDA, FDA, State, and local authorities, and serve as the division's primary liaison with these agencies.
  • Develop and implement site-specific programs for GMPs, SSOPs, allergen control, and other quality initiatives.
  • Design and conduct site-specific training programs for employees.
  • Manage HACCP and SSOP validations and verifications.
  • Manage contract 3rd-party labs and develop bacteria and quality lab testing as needed.
  • Prepare for 3rd-party audits and conduct supplier audits as necessary.
  • Maintain sanitation requirements in all areas of the facility under scope.
  • Collaborate with management, sales, and customers to understand and reduce product returns and complaints, and implement corrective actions.
  • Manage vendor relationships to ensure food safety and raw material compliance specifications.
  • Maintain labeling compliance with USDA/FDA regulations.
  • Collect and trend data on relevant programs.
  • Review Pest Control logs from 3rd-party services and implement corrective actions.
  • For RTE facilities only: Coordinate Hygienic Zoning and Flow controls.
  • For exporting facilities only: Manage the export program, including updating product lists, AMS audits, updating the QSA manual, exporting certification, troubleshooting export-related issues, and reviewing all necessary paperwork.
Supervision
  • Manage sanitation activities and/or crew (internal or external).
  • Manage possible quality technicians in plants where applicable.
Relationships
  • Internal: Support operations associates at the plant level and maintain corporate communications.
  • External: Various governing agencies, such as USDA, FDA, local authorities, auditing companies, vendors, and customers.
Work Environment

Must be able to work continually in a refrigerated environment (35°F-45°F) and for periods of time in a freezer environment (-10°F to +10°F) with company-provided apparel.

Minimum Qualifications
  • Minimum 2 years' experience leading a plant food safety program.
  • Preferred 5 years' experience in a food service processing and distribution environment.
  • Food safety training, sanitation (SSOP & GMP), USDA quality troubleshooting, and QA process improvement skills.
  • Meat industry background/experience with food safety/quality knowledge in a meat production environment.
  • Experience with HACCP plan design, measurement, documentation, and training.
Education
  • 4-year college degree or formal training/certification in Animal Science/Food Safety/Veterinary Science.
Certifications/Training
  • GFSI (Global Food Safety Initiatives for HACCP Certification).
Preferred Qualifications
  • Excellent organizational skills and ability to prioritize.
  • Critical thinking and analytical skills.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills, including the ability to relate and positively influence employees and third parties at all organizational levels.
  • Bilingual (Spanish) preferred.
Physical Qualifications

Must be able to perform the following physical activities for the described length of time.

"}