Quality Assurance Manager

5 days ago

Bedford Park, Illinois, United States Ingredion Full time
Job Title: Quality Assurance Manager

Ingredion is seeking a highly skilled Quality Assurance Manager to lead our quality assurance and food safety programs at the Argo Plant. As a key member of our team, you will be responsible for ensuring all products and critical manufacturing supplies meet stringent government, customer, and company standards for quality and safety.

Key Responsibilities:
  • Oversee the development and implementation of Quality Management System (QMS) programs and procedures to ensure compliance with government regulations, customer requirements, and company standards.
  • Conduct and manage internal, customer, and third-party audits, as well as audits of external facilities, to ensure adherence to regulatory and company expectations.
  • Provide expert guidance and direction to all departments on matters related to product quality and food safety.
  • Collaborate with divisional and corporate Quality Assurance teams to address customer concerns and technical issues, ensuring alignment with corporate quality standards.
  • Address customer concerns promptly, ensuring all non-conformances are documented and resolved efficiently.
  • Foster a strong safety culture within the team, ensuring compliance with regulatory and corporate policies.
  • Support the plant's Quality Control Systems to ensure timely and accurate release of raw materials, packaging materials, and finished products.
  • Implement and maintain compliance with FSMA (Food Safety Modernization Act) and FSSC 22000 (Food Safety System Certification) standards.
  • Collaborate with operational units to identify and rectify deficiencies in quality systems, driving continuous improvement.
  • Lead, coach, and mentor direct reports to enhance their skills and decision-making capabilities, aligning with business goals.
  • Oversee the evaluation, development, and training of department personnel to maintain a safe, competent, and motivated workforce.
Requirements:
  • Proven ability to lead change within a large Quality Assurance organization.
  • Experience in motivating, training, developing, and managing people.
  • Ability to challenge conventional methods and implement innovative solutions.
  • Lean Six Sigma Green Belt with experience in leading and sustaining process improvements using LSS tools.
  • Strong leadership and facilitation skills, with the ability to build consensus and foster positive relationships with customers and team members.
  • Excellent planning, organizing, and time management skills.
  • Ability to prioritize and manage multiple assignments efficiently.
Education and Experience:
  • Bachelor's degree in a relevant field (e.g., Engineering, Chemistry, Microbiology) or considerable experience in quality assurance/control, operations, or other technical areas.
  • 7-10 years of experience in quality control/quality assurance within a manufacturing environment, preferably in Corn Wet Milling.
  • Extensive knowledge of ISO, GMP, and food ingredient quality control systems.
  • In-depth understanding of FSMA and FSSC 22000 requirements and their application in a food manufacturing environment.

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