Sales BDC Representative

7 days ago


Elgin, Illinois, United States Hopkins Ford Full time
Job Summary:

We are seeking an experienced Customer Experience Specialist to join our New Vehicle Sales team. This role is responsible for providing exceptional customer service, promoting and selling new vehicles, and maintaining a positive dealership reputation.

This is a full-time opportunity with a competitive salary range of $40,000 - $60,000 per year, depending on experience.

About the Role:
  • Promote and deliver a top-notch customer experience
  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Complete phone calls as assigned by the BDC Manager
  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
Requirements:
  • No car experience or education needed
  • Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
  • Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
  • Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume


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