Sales BDC Representative
7 days ago
We are seeking an experienced Customer Experience Specialist to join our New Vehicle Sales team. This role is responsible for providing exceptional customer service, promoting and selling new vehicles, and maintaining a positive dealership reputation.
This is a full-time opportunity with a competitive salary range of $40,000 - $60,000 per year, depending on experience.
About the Role:- Promote and deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
- Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete phone calls as assigned by the BDC Manager
- Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
- No car experience or education needed
- Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
- Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
- Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
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Ford Sales Representative
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Car Sales and Service Coordinator
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Customer Experience Coordinator
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