Customer Experience Insights Analyst

3 days ago


Saint Paul, Minnesota, United States The Learning Experience #363 Full time
About The Learning Experience #363

We are dedicated to delivering exceptional customer experiences through innovative products and services.

Job Summary

The Customer Experience Insights Analyst will play a key role in researching and developing strategies to enhance our customers' experiences.

Key Responsibilities:
  • Support qualitative research with panel management and coordination
  • Assist in quantitative research including survey development and vendor management
  • Maintain Customer Experience (CX) tools, resources, and documentation
  • Coordinate and plan cross-functional meetings and other projects
What We Offer:
  • Comprehensive medical and dental plans
  • Generous time off plan
  • 401(k) company match
  • Award-winning campus with various amenities
  • Inclusive, engaged culture with Employee Resource Groups
Requirements:
  • 2 years of experience in customer-focused or market research roles
  • Four-year degree or equivalent work experience

We value a diverse and inclusive workforce and encourage individuals from all backgrounds to apply.



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