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Enrollment and Billing Operations Specialist

2 months ago

Rockledge, Florida, United States Health First Full time
About the Role

We are seeking a highly skilled Enrollment and Billing Specialist to join our team at Health First. As a key member of our operations team, you will be responsible for effectively prioritizing work, identifying and resolving complex eligibility and regulatory concerns in a professional manner.

Key Responsibilities
  • Complex Case Resolution: Utilize your expertise to resolve complex eligibility and regulatory concerns, ensuring timely and accurate resolution.
  • Work Prioritization: Effectively prioritize work to meet deadlines and ensure seamless operations.
  • Resource Utilization: Wisely utilize resources to troubleshoot issues, handle routine and intermediate issues, and provide exceptional customer service.
  • Collaboration: Work closely with cross-functional teams to ensure alignment and effective communication.
Requirements
  • Strong Analytical Skills: Ability to analyze complex data and make informed decisions.
  • Excellent Communication Skills: Effective communication and interpersonal skills to work with various stakeholders.
  • Problem-Solving Skills: Ability to think critically and resolve complex problems.
  • Attention to Detail: High level of accuracy and attention to detail in all aspects of work.