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Customer Service Associate

2 months ago


Lexington, Massachusetts, United States RANCATORES ICE CREAM INC Full time
Job OverviewWhat We Provide
  • Flexible Scheduling
  • Attractive Compensation
  • Career Advancement Opportunities
  • Dynamic Work Environment
  • Free Ice Cream Treats
Position Summary
We are looking for a skilled Customer Service Associate to join our team at Rancatores Ice Cream Inc. Team members are essential in providing outstanding customer experiences. This position entails interacting with customers, answering menu questions, processing orders, and serving our delightful ice cream and beverages. The ideal candidate should be friendly, enthusiastic, and detail-oriented.

If you are a motivated individual with a passion for customer service and aspirations for growth within the company, we encourage you to consider this opportunity.
Key Responsibilities:
  • Assist customers with their food and beverage selections
  • Respond to inquiries regarding the menu in a timely manner
  • Deliver accurate information to customer questions
  • Create customized ice cream treats
  • Efficiently enter orders into the system
  • Maintain cleanliness of tables and work areas
  • Ensure high standards of hygiene in the workspace
  • Work collaboratively with team members to fulfill shift responsibilities
Qualifications:
  • Previous experience in a serving role is advantageous
  • Friendly and approachable personality
  • Strong communication skills
  • Able to meet the physical demands of the job, including standing for long periods and lifting up to 25lbs
  • Knowledge of food safety practices
  • Ability to thrive in a fast-paced environment