Customer Service Representative

3 weeks ago


Lexington, Massachusetts, United States RANCATORES ICE CREAM INC Full time

We are seeking a skilled Customer Service Representative to join our Ranc's team. As a Team Member, you will be the face of our company and play a vital role in our customers' experience. You will build rapport with customers, answer questions about our menu, take orders, and serve ice cream and drinks.

Key Responsibilities:
  • Take food and beverage orders from customers with accuracy and efficiency
  • Answer questions about our menu and preparation in a friendly and outgoing manner
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner
  • Create custom ice cream cakes for special occasions
  • Bus tables and maintain a clean work environment
Requirements:
  • Previous experience as a server is preferred, but not required
  • Friendly and outgoing personality with excellent communication skills
  • Ability to meet the physical demands of the position, including standing for long periods and lifting up to 25lbs
  • Familiarity with food safety guidelines and ability to work in a fast-paced environment


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