Blended Call Center Representative

1 month ago


Las Cruces, New Mexico, United States MCI Careers Full time
Job Title: Blended Call Center Representative

Job Summary:

We are seeking a highly motivated and customer-focused Blended Call Center Representative to join our team. As a Blended Call Center Representative, you will be responsible for handling inbound and outbound customer service and sales calls, providing exceptional service to our clients, and meeting sales targets.

Key Responsibilities:

  • Handle inbound and outbound customer service and sales calls in a professional and courteous manner
  • Provide solutions to customer inquiries and resolve issues in a timely and efficient manner
  • Meet or exceed sales targets and contribute to the growth of our business
  • Work collaboratively with the sales and customer service teams to achieve common goals
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic knowledge of Microsoft Office Suite and Windows operating system
  • Ability to type 20+ words per minute

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].



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