Store Manager Trainee
3 days ago
At Insomnia Cookies, we're seeking a highly motivated and organized individual to join our team as a Store Manager in Training. As a key member of our store operations team, you will be responsible for supporting the Store Ops Manager in ensuring the smooth day-to-day operations of our store.
Key Responsibilities:- Assist in managing store operations, including inventory control, scheduling, and customer service.
- Supervise and train new team members, ensuring they meet Insomnia Cookies' high standards.
- Conduct initial interviews for potential new hires and provide feedback to the Store Ops Manager.
- Support the Store Ops Manager with ordering, inventory control, and scheduling.
- Hold team members accountable to Insomnia Cookies' standards, including baking, uniform, and company policies.
- Provide exceptional customer service and upsell opportunities to drive sales.
- At least 1 year of experience in a supervisory role within a restaurant or retail store.
- Prior experience conducting in-person interviews of hourly support staff.
- Prior Point of Sale (POS) systems experience.
- Ability to utilize MS Office, Word, and our Applicant Tracking System.
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
- Must be 18 years of age or older and have legal eligibility for employment in the United States.
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"
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