Multi-Unit Store Manager
1 month ago
We are seeking a highly motivated and experienced Multi-Unit Manager to lead our team and drive business growth. As a key member of our operations team, you will be responsible for overseeing multiple locations and ensuring exceptional guest experiences.
Key Responsibilities- Guest Experience: Provide an exceptional guest experience throughout their visit, ensuring that every interaction is positive and memorable.
- Team Leadership: Lead and develop a high-performing team, focusing on building a motivated and productive work environment.
- Operational Excellence: Use operational tools and data to drive business growth, improve efficiency, and maintain high standards of quality and safety.
- Store Management: Oversee daily store operations, including cash handling, inventory management, and maintenance of store appearance and cleanliness.
- Marketing and Community Outreach: Develop and implement local store marketing plans to support brand initiatives and engage with the community through marketing and special events.
- Compliance and Training: Ensure compliance with food safety guidelines, OSHA regulations, and other federal and state laws, as well as provide training and development opportunities for team members.
- Education: High school diploma or GED required; associate or bachelor's degree in business, hospitality management, or a related field preferred.
- Experience: Minimum 2 years' experience as a manager or supervisor in a restaurant or retail customer service business.
- Skills: Basic knowledge of Microsoft Word and Excel, ability to communicate effectively with guests, team members, and the community, and knowledge of general POS functionality.
- Certifications: ServSafe certification highly preferred.
Smoothie King is a leading nutritional smoothie franchise with a mission to inspire people to live a healthy and active lifestyle. We are committed to hiring the best people, using the best ingredients, and blending with a purpose. If you are a motivated and experienced leader who shares our passion for healthy living and exceptional customer service, we encourage you to apply for this exciting opportunity.
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