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Business Development Manager

2 months ago

Huntsville, Texas, United States Smoothie King Full time
About the Role

We are seeking a highly motivated and experienced Multi-Unit Manager to lead our team of store managers and staff in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Store Operations: Oversee the day-to-day operations of multiple stores, ensuring seamless execution of business strategies and achieving sales and profitability targets.
  • Team Management: Lead, develop, and motivate a team of store managers and staff to deliver outstanding customer service, achieve sales goals, and maintain a positive store environment.
  • Business Development: Identify opportunities to drive business growth, develop and implement strategies to increase sales and market share, and collaborate with cross-functional teams to achieve business objectives.
  • Customer Experience: Ensure that every customer interaction is exceptional, responding to customer needs and concerns in a timely and professional manner.
  • Compliance and Risk Management: Maintain a high level of compliance with company policies, procedures, and regulatory requirements, identifying and mitigating risks to the business.
  • Communication and Collaboration: Foster open and effective communication with store managers, staff, and cross-functional teams to ensure seamless execution of business strategies and achieve business objectives.
Requirements
  • Education: High school diploma or equivalent required; associate or bachelor's degree in business, hospitality management, or related field preferred.
  • Experience: Minimum 2 years' experience as a manager or supervisor in a restaurant or retail customer service business.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in Microsoft Word and Excel.
  • Certifications: ServSafe certification highly preferred.
About Smoothie King

Smoothie King is a leading smoothie and healthy retail brand with a mission to inspire people to live a healthy and active lifestyle. We are committed to delivering exceptional customer experiences, driving business growth, and making a positive impact in our communities.