Customer Service Representative
2 weeks ago
Job Summary:
Kualoa Ranch Hawai'i is seeking a highly skilled and customer-focused Guest Experience Agent to join our team. As a Guest Experience Agent, you will be responsible for providing exceptional customer service to guests, wholesale agencies, and vendors via phone, email, and in person.
Key Responsibilities:
- Deliver outstanding customer service to guests, agencies, and vendors, both over the phone and in person.
- Fulfill reservation requests and proactively promote tours, packages, and products to maximize sales.
- Provide accurate information regarding tour pricing, restrictions, routes, and availability.
- Create, monitor, and maintain reservations using the electronic reservation and register systems.
- Manage daily transactions in accordance with company policies.
- Coordinate transportation logistics, including ordering vehicles from bus companies for guest transport to and from Waikiki.
- Prepare and distribute daily manifests for all departments to ensure smooth operations.
Requirements:
- High school diploma or equivalent required.
- Minimum of 2 years of customer service experience, preferably in the hospitality industry.
- Experience working in a call center or handling multiple phone lines is preferred.
- Proficiency in computer applications such as Excel, Outlook, Google Docs, and Word.
- At least 4 months of cash handling experience.
- Strong multitasking and problem-solving abilities in a fast-paced environment.
- Bilingual in Japanese, Chinese, Korean, or Spanish are highly preferred but not required.
Work Environment:
Kualoa Ranch Hawai'i is proud to be a drug-free and equal opportunity employer. We do not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state, or federal law.
-
Customer Service Representative
1 month ago
Hilo, Hawaii, United States Avis Budget Group Full time## Job Summary We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work with our frequent and premiere customers at our airport operations, providing excellent service and ensuring a positive travel experience. ## Key Responsibilities *...
-
Customer Service Representative II
2 weeks ago
Hilo, Hawaii, United States HomeStreet Full timeCustomer Service Representative II Job DescriptionThis position is responsible for building and maintaining strong relationships with existing and new customers. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from initial contact to resolution.Key Responsibilities:Acquire and retain...
-
Customer Service Representative
1 month ago
Hilo, Hawaii, United States Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work with our frequent and premiere customers at our airport operations, providing excellent service and ensuring a positive travel experience.Key ResponsibilitiesProcess rentals...
-
Customer Service Representative
2 weeks ago
Hilo, Hawaii, United States Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work with our frequent and premiere customers at our airport operations, providing excellent service and ensuring a positive travel experience.Key ResponsibilitiesProcess rentals...
-
Cashier Customer Service Representative
3 weeks ago
Hilo, Hawaii, United States Big Island Candies Full timeJob SummaryWe are seeking a highly skilled and customer-focused Cashier Customer Service Representative to join our team at Big Island Candies. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a Point-of-Sale system, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
2 weeks ago
Hilo, Hawaii, United States Hawaii Petroleum Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Minit Stop Ginger Patch in Hilo, HI. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the store's Point of Sale system, and maintaining a clean and organized store...
-
Customer Service Representative
1 month ago
Hilo, Hawaii, United States Avis Budget Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work with our frequent and premiere customers at our airport operations, providing exceptional service and support to enhance their travel experience.Key ResponsibilitiesProcess...
-
Customer Service Representative
4 weeks ago
Hilo, Hawaii, United States Hawaii Petroleum Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Minit Stop Ginger Patch in Hilo, HI. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the store's Point of Sale system, and maintaining a clean and organized store...
-
Airport Customer Service Representative
4 weeks ago
Hilo, Hawaii, United States Southern Airways Corporation Full timeJob Title: Airport Customer Service AgentAre you a customer service enthusiast looking for a challenging role in a fast-paced environment? Do you enjoy meeting new people and providing excellent service? We're seeking a skilled Airport Customer Service Agent to join our team at Southern Airways Corporation.Job Summary:The Airport Customer Service Agent is...
-
Service Representative
1 month ago
Hilo, Hawaii, United States Team DeLuz Full timeKey ResponsibilitiesWe are seeking a highly skilled and detail-oriented Service Representative to join our team at Team DeLuz. As a Service Representative, you will play a vital role in maintaining customer satisfaction by providing exceptional service and support.Key Tasks:Receive payments for service and parts transactions, ensuring accuracy and...
-
Customer Service Representative
4 weeks ago
Hilo, Hawaii, United States KTA Super Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at KTA Super Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store...
-
Customer Service Representative
1 month ago
Hilo, Hawaii, United States Hawaii Petroleum Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Minit Stop Customer Service Associate - Cashier. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the store's point of sale system, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
1 month ago
Hilo, Hawaii, United States KTA Super Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at KTA Super Stores. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 weeks ago
Hilo, Hawaii, United States KTA Super Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at KTA Super Stores. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store...
-
Customer Service Representative
1 month ago
Hilo, Hawaii, United States KTA Super Stores Full timeJob DetailsJob Location: KTA Puainako Store 3 - Hilo, HIPosition Type: Part TimeSalary Range: $16.00 HourlyJob Shift: AnyDescription:We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at KTA Super Stores. As a key member of our store team, you will be responsible for ensuring customer satisfaction by...
-
Customer Service Representative
2 days ago
Hilo, Hawaii, United States Big Island Candies Full timeJob SummaryWe are seeking a highly skilled and customer-focused Cashier Customer Service Rep. to join our team at Big Island Candies.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional service to our customers. Key responsibilities include:Providing a warm welcome and assisting customers...
-
Customer Service Representative
4 weeks ago
Hilo, Hawaii, United States KTA Super Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at KTA Super Stores. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and safe store...
-
Customer Service Representative
1 month ago
Hilo, Hawaii, United States KTA Super Stores Full timeJob DetailsJob Location: KTA Waikoloa Village 9 - Waikoloa, HIPosition Type: Part TimeSalary Range: $16.50 HourlyJob Shift: AnyJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at KTA Super Stores. As a key member of our store team, you will be responsible for providing exceptional customer...
-
Customer Service Representative
4 weeks ago
Hilo, Hawaii, United States KTA Super Stores Full timeJob Title: Courtesy ClerkWe are seeking a friendly and efficient Courtesy Clerk to join our team at KTA Super Stores. As a Courtesy Clerk, you will play a vital role in ensuring customer satisfaction by promptly and accurately bagging customer's purchased items quickly, efficiently, and intact.Key Responsibilities:Greet and thank customers, offering...
-
Customer Service Representative
1 month ago
Hilo, Hawaii, United States KTA Super Stores Full timeJob DetailsJob Location: KTA Puainako Store 3 - Hilo, HIPosition Type: Part TimeSalary Range: $16.00 HourlyJob Shift: AnyDescription:We are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk at KTA Super Stores. As a key member of our store team, you will play a vital role in ensuring our customers receive...