Patient Account Representative

1 month ago


Beaumont, Texas, United States Southeast Texas HR Full time
Job Summary

Southeast Texas HR is seeking a highly skilled Patient Account Representative to join our team in the hospital and healthcare industry. As a leader in recruiting and HR services, we provide excellent career opportunities for candidates with the right skills and experience.

Key Responsibilities
  • Provide exceptional customer service to walk-in patients and respond to incoming calls in a timely and professional manner.
  • Review and process no-pay EOBs to ensure accurate distribution.
  • Manage incoming mail, including opening, sorting, and delivering it to the appropriate departments.
  • Research and correct return mail to ensure accurate mailing information.
  • Verify the accuracy of patient accounts and submit corrections or adjustments as needed.
  • Process patient payments and prepare deposits.
Requirements
  • High School Diploma or equivalent.
  • Knowledge of medical terminology.
  • 2 years of experience in a medical office.
  • At least 1 year of experience in accounting.
  • Proficiency in computer skills and data entry.
  • Ability to pass a pre-employment drug screen and background check.
  • Ability to obtain immunization records.
  • Excellent customer service and communication skills.


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