Restaurant Operations Manager

4 days ago


Silver Spring, Maryland, United States Perkins Management Services Company Full time
Job Description

Fuddruckers is renowned for its exceptional dining experiences and warm, welcoming service. We are seeking a highly organized and enthusiastic Restaurant General Manager to lead our team and create a memorable first impression for our guests.

Key Responsibilities:
  • Direct and motivate the service staff to ensure guests have a great time.
  • Establish restaurant business plans by surveying demand and developing budgets.
  • Control purchases and inventory by meeting with the kitchen and bar manager to discuss profitability and strategies.
  • Maintain operations by ensuring adherence to policies and standard operating procedures, including FOH and BOH cleanliness and organization.
  • Guest Relations: facilitate opportunities to drive sales and delegate tasks as needed.
  • Restaurant Schedules: approve Back of House and Front of House schedules, including training schedules.
  • Follow up: preventative maintenance and resolve R&M issues in a timely manner.
  • New Menu/LTO roll outs: complete as needed and follow up on updates.
  • Manage productivity through scheduling and staff levels.
  • Maintain guest satisfaction through interaction, food quality standards, and ticket execution times.
  • Involved in hiring employees and training and follow-up.
  • Maintain a safe, secure, and healthy facility by establishing and enforcing sanitation standards.
  • Stay up-to-date with emerging trends in the restaurant industry.
  • Achieve company goals by accepting ownership for new requests and developing new goals for better service and financial success.
Requirements:
  • Strong knowledge of front and back of house operations, including food, beverages, staff supervision, inventory, and food safety.
  • Highly organized and possess excellent time management skills.
  • People management, fostering teamwork, and effective delegation.
  • Strong understanding of cost, labor systems, P&Ls that lead to restaurant profitability.
  • Strong communication and leadership skills.
  • Comfort working with budgets, revenue, and forecasting.
  • Ability to lead big groups of people.
  • Self-motivated with a high energy level.

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