Front Office Supervisor
3 weeks ago
We are seeking a highly skilled Front Office Manager to oversee the daily operations of our front office, providing exceptional customer service and ensuring smooth communication between customers and our automotive technicians.
Responsibilities- Manage front office operations and ensure all administrative duties are completed accurately and efficiently.
- Check in customers by creating accounts and communicating any needed maintenance and repairs.
- Answer incoming phone calls with exceptional customer service and handle customer inquiries and complaints.
- Coordinate with the service department to ensure timely completion of customer vehicles.
- Oversee scheduling and appointment setting for automotive services.
- Assist in maintaining inventory of shop supplies and promotional materials.
- Handle billing and invoicing.
- Proven work experience as a Front Office Manager or similar role.
- Proficiency in Microsoft Office Suite and other office management software.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Customer-focused attitude.
- Ability to work in a fast-paced environment.
- High school diploma; additional qualifications in office administration are a plus.
Meineke has been providing quality automotive maintenance and repair services in Amarillo for over 20 years. Our commitment to customer satisfaction and employee development has made us a trusted name in the industry.
We offer a competitive salary of $12.00 per hour and opportunities for real-world experience in your local area. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for growth and development.
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