Customer Service Representative
4 days ago
Waukesha State Bank is a leading community bank in Wisconsin, with a strong commitment to serving its customers with a personalized approach to banking and a focus on customer satisfaction.
We are seeking a Customer Service Representative to join our team and engage with customers through phone, chat, email, and online channels. As a key member of our customer service team, you will provide top-notch service and support to our valued customers, helping them with their banking needs and resolving any issues they may have.
Key Responsibilities:
- Provide exceptional customer service and support to customers through various channels
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with other teams to ensure seamless customer experience
- Stay up-to-date on banking products and services to provide accurate information to customers
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of banking software
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to make a meaningful difference in the lives of our customers
Equal Employment Opportunity:
Waukesha State Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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