Client Services Specialist

3 weeks ago


Hopkins, Minnesota, United States Element Fleet Management Full time
About the Role

We are seeking a highly skilled Client Services Specialist to join our team at Element Fleet Management. As a key member of our team, you will play a critical role in delivering exceptional client experiences and driving business growth.

Key Responsibilities
  • Provide expert client account support and consultation to ensure clients receive maximum value from our services.
  • Collaborate with internal teams and external partners to facilitate successful ordering and installation of Telematics devices.
  • Maintain accurate client databases and ensure seamless service delivery.
  • Provide product warranty support and manage telematics device deactivations and firmware updates.
  • Ensure billing accuracy and represent Telematics as a subject matter expert during onboarding and client meetings.
Requirements
  • AA Degree in Business or related field; BS/BA preferred.
  • 3-5 years of client management experience; excellent communication and organizational skills.
  • Experience with database tools and project management certifications a plus.
What We Offer

At Element Fleet Management, we offer a dynamic work environment, comprehensive benefits, and opportunities for growth and development. If you are a motivated and results-driven professional looking to make a difference, we encourage you to apply.



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