Branch Collections Specialist

2 months ago

STATEN ISLAND, United States OneMain Financial Full time
Job Description

BRANCH COLLECTIONS SPECIALIST 

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances.  Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.   

IN THE ROLE 

  • Responsible for high volume collections activities to achieve delinquency goals for an assigned branch 

  • Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters 

  • Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities  

  • Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies 

 

REQUIREMENTS: 

  • HS Diploma/GED 

PREFERRED:  

  • Collections or Customer Service experience 

  • Bilingual (language requirement per need) 

Location: On Site 

Target base salary range is $20.00-$24.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Who we Are 

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:   

 

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances 

  • Up to 4% matching 401(k)   

  • Employee Stock Purchase Plan (10% share discount)   

  • Tuition reimbursement   

  • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) 

  • Paid sick leave as determined by state or local ordinance, prorated based on start date 

  • Paid holidays (7 days per year, based on start date) 

  • Paid volunteer time (3 days per year, prorated based on start date) 

 

 

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.  

  

In our more than 1,300 branch locations and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.   

   

At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.  

 

KEY WORD TAGS 

Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit 

 

Key Word Tags

Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

  • Branch Collections Specialist

    2 months ago

    STATEN ISLAND, United States OneMain Financial Full time

    Job DescriptionBRANCH COLLECTIONS SPECIALIST At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances.  Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.   IN THE...

  • Branch Collections Specialist

    2 months ago

    Staten Island, United States OneMain Financial Full time

    Job DescriptionBRANCH COLLECTIONS SPECIALIST At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances.  Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.   IN THE...

  • Collections and Customer Service Representative

    2 weeks ago

    Staten Island, New York, United States OneMain Financial Full time

    We are seeking a dedicated and results-driven Collections and Customer Service Representative to join our team. This role is perfect for individuals who enjoy working with people, resolving conflicts, and finding creative solutions to complex problems.About the RoleIn this position, you will be responsible for contacting customers to help them resolve their...

  • Entry to Mid Level Collections Specialist

    3 months ago

    Staten Island, NY, United States OneMain Financial Full time

    Job DescriptionBRANCH COLLECTIONS SPECIALIST At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances.  Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.   IN THE...

  • Customer Experience Specialist

    17 hours ago

    Staten Island, New York, United States Municipal Credit Union Full time

    Job OverviewWe are seeking a skilled Customer Experience Specialist to join our team at Municipal Credit Union. As a key member of our branch staff, you will be responsible for delivering exceptional customer service and support to our members.About Our CompanyMunicipal Credit Union is a trusted financial institution committed to serving the needs of our...

  • Library Manager

    20 hours ago

    Staten Island, United States The New York Public Library Full time

    Library Manager - Mariners Harbor LibraryDepartment: Branch Libraries Employment Type: Full Time Location: Mariners Harbor Library Reporting To: Yolanda Gleason Compensation: $75,236 / year DescriptionOverview The mission of the New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen our communities. To deliver on this...

  • Blood Collection Specialist

    4 weeks ago

    Grand Island, Nebraska, United States American Red Cross Full time

    About This RoleWe are seeking a Blood Collection Specialist to join our team in Grand Island, Nebraska. As a Blood Collection Specialist, you will play a critical role in ensuring the smooth operation of our blood collection process.Key ResponsibilitiesProvide exceptional customer service to donors, creating a welcoming and comfortable environment for them...

  • Banking Career Starter

    1 day ago

    Staten Island, New York, United States Northfield Bank Full time

    **Job Title:** Banking Career StarterAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Banking Career Starter. This is an exciting opportunity for someone looking to start their career in banking and finance.Key ResponsibilitiesProvide exceptional customer service in the Teller and Customer Service areas,...

  • Blood Collection Specialist

    3 weeks ago

    Grand Island, Nebraska, United States American Red Cross Full time

    About Us">The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and blood collection services to individuals in need.">Job Overview">We are seeking a Blood Collection Specialist - Community Outreach to join our team. In this role, you will be responsible for collecting blood donations from volunteer donors...

  • Therapist - Mental Health Specialist

    4 weeks ago

    Staten Island, New York, United States YMCA of Greater New York Full time

    Company Overview: The YMCA of Greater New York is a non-profit organization dedicated to empowering youth, improving health, and strengthening community. With 24 branches across the city, we serve over half a million New Yorkers who learn, grow, and thrive through our programs and services.">Salary: This full-time position offers a competitive salary ranging...

  • Healthcare Support Specialist

    2 weeks ago

    Staten Island, New York, United States Lenox Hill Radiology Full time

    Job Title: Healthcare Support SpecialistCompany Overview: Lenox Hill Radiology is a leading radiology practice with decades of expertise in delivering quality, value, and access to patients. Our team is dedicated to providing world-class customer service and ensuring the best clinical outcomes.Salary Range: $16.00 - $25.00 per hourJob Description:Greet and...

  • Blood Collection Specialist

    4 weeks ago

    merritt island, United States TalentBurst Full time

    Job SummaryA Blood Collection Specialist is needed to join our team at TalentBurst. As a specialist in phlebotomy, you will be responsible for drawing quality blood samples from patients and preparing those specimens for lab testing.About the RoleThe ideal candidate will have excellent phlebotomy skills, including pediatric and geriatric experience. You must...

  • Financial Services Specialist

    4 weeks ago

    Staten Island, New York, United States Flagstar Bank Full time

    Job OverviewWe are seeking a highly skilled Financial Consultant to join our team at Flagstar Bank. In this role, you will be responsible for building and maintaining relationships with retail bank branches, directing investment sales, and providing exceptional customer service.

  • Career Development Specialist

    1 month ago

    Staten Island, New York, United States YMCA of Greater New York Full time

    Job SummaryWe are seeking a Career Development Specialist to join our team at the YMCA of Greater New York. This role is responsible for providing vocational and educational services to program clients, including direct individual and group services and workshops, coordination of specialized program services, and case management of assigned clients.About the...

  • Universal Banker Trainee Specialist

    2 weeks ago

    Staten Island, New York, United States Northfield Bank Full time

    Job OverviewWe are seeking a highly motivated Universal Banker Trainee to join our team at Northfield Bank. As a Universal Banker, you will provide exceptional customer service and sales support in our branch locations throughout New Jersey and New York.The ideal candidate will have strong communication skills, be able to work independently, and possess a...

  • Autism Therapy Specialist

    2 weeks ago

    Staten Island, New York, United States Lighthouse CH Full time

    About Lighthouse CHWe are a specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism.Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication.We value compassion,...

  • Cashier and Customer Service Specialist

    4 weeks ago

    Staten Island, New York, United States Legends Full time

    Company OverviewLegends is a renowned agency that specializes in delivering exceptional solutions for legendary brands. Our 360-degree service solution ensures success across our six verticals, including professional sports, collegiate, attractions, entertainment, international, and conventions.We approach each project with passion and expertise, driven by...

  • Peer Engagement Specialist

    2 months ago

    Staten Island, United States YMCA of Greater New York Part time $18 - $21

    Salary: $17.52 - $21.00 HourlyThe YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of...

  • Peer Engagement Specialist

    2 months ago

    Staten Island, United States YMCA of Greater New York Full time $18 - $22

    Salary: $17.52 - $22.00 Hourly The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of...

  • Heating and Air Conditioning Installation Expert

    4 days ago

    Johns Island, South Carolina, United States Carolina Comfort Specialist Full time

    Your Journey Begins Here:Carolina Comfort Specialists invites you to seize this incredible chance to evolve, acquire knowledge, and become an integral part of a company that regards you as family. As a leading provider of HVAC and refrigeration services in Charleston, we pride ourselves on delivering top-tier solutions that elevate the standards of comfort...